Your questions, answered
Clear, honest answers about renting with Alston’s Car Rental. No fine print, no guesswork. Just everything you need to know before you hit the road.
Just pick your vehicle, choose your dates, and complete your reservation online. It only takes a few minutes.
Yes! Reach out to us as soon as possible and we’ll do our best to help. Changes depend on availability and are subject to our cancellation policy.
We recommend booking 24–48 hours ahead to get the vehicle you want. Need a car today? Same-day bookings may be available, so give us a call.
All renters must be at least 25 years old.
Bring a valid driver’s license and your payment method. Depending on the vehicle, you may also need proof of insurance.
You can use eligible personal insurance or explore coverage options through RentalCover. Either way, coverage must be verified before pickup.
Deposits start at $350 and vary based on the vehicle and the length of your rental. You’ll see the exact amount before you book.
Eligible deposits are processed within 3 business days after the vehicle is returned and inspected.
You’ll see all accepted payment options when you book.
Once your reservation is confirmed, we’ll send you pickup instructions so you know exactly what to expect.
Contact us right away so we can plan ahead. Late fees may apply.
Simply return the vehicle with the same fuel level it had at pickup.
Mileage limits vary by vehicle and are always shown before you book, so there are no surprises.
Only approved drivers listed on the rental agreement are allowed to drive the vehicle.
Vehicles must stay within Georgia unless the company approves out-of-state travel in writing, which includes an out-of-state fee. Unauthorized out-of-state travel will require the vehicle’s immediate return and will result in forfeiture of the deposit.
Still Have Questions?
Our team knows EVs inside and out. Ask us anything — we respond within the hour.